Effective Date: 31 Jan 2026

1. Introduction These terms and conditions govern the use of this website, which is owned and managed by Pilot Medical Pte. Ltd. (hereinafter referred to as "Pilot Medical"). We invite you (the "User") to read these terms and conditions carefully. By accessing or using this website, you signify that you have read, understood, and accept these terms.

2. No Medical Advice & Disclaimer Nothing in this website shall be construed as advice or encouragement from Pilot Medical to you regarding the making of any decision. You are put on notice to obtain independent professional advice before making any decision or taking any action in relation to any of the information or matters raised in this website.

• Not a Substitute: The content is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

• No Doctor-Patient Relationship: Use of this website does not create a doctor-patient relationship between you and Pilot Medical.

3. Copyright and Intellectual Property Copyright in the pages, screens, information, and material therein is owned by Pilot Medical unless otherwise indicated.

• Restrictions: No material, graphic, or image from this website may be appropriated, modified, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without the prior written permission of Pilot Medical.

• Trademarks: All company names, logos, and service names are the property of their respective owners and may not be reproduced without written permission.

4. Third-Party Links This website may contain hyperlinks to external websites which are neither maintained nor controlled by Pilot Medical. Pilot Medical is not responsible for any errors, omissions, content, or privacy practices of these external sites.

• Risk: Use of the website and access to external sites are entirely at the User’s own risk.

• Pilot Healthcare Pte. Ltd.: References or links to our technology partner, Pilot Healthcare Pte. Ltd., are for informational purposes only. Pilot Medical is a separate legal entity and is not liable for the independent services or technology of Pilot Healthcare Pte. Ltd.

5. Confidentiality & Personal Data Pilot Medical undertakes to guarantee the confidentiality of information provided by users, except where required by applicable law.

• Data Collection: By submitting inquiries or complaints, you agree that your data (e.g., name, email) will be processed under the terms defined in our Privacy Policy.

• Compliance: We are committed to protecting your personal data in line with the Personal Data Protection Act 2012 (PDPA).

6. Exclusion of Liability and Warranties Pilot Medical cannot warrant that the website will meet your needs or that the information presented is up to date, accurate, complete, or error-free.

• "As Is" Basis: Information and materials are provided on an "as is" basis without any guarantee as to quality, reliability, or suitability.

• Limitation: Except for willful misconduct or gross negligence, Pilot Medical expressly disclaims liability for any errors or omissions and does not warrant the non-infringement of third-party rights, title, merchantability, or fitness for a particular purpose.

• System Failure: We are not liable for errors or damages resulting from system malfunctions, failures, or the inability to use the website.

7. Modifications Pilot Medical reserves the right to make changes to this website and these Terms and Conditions at its sole discretion without prior notice to the User. Continued use of the website constitutes acceptance of these changes.

8. Applicable Law and Jurisdiction The management, administration, and enforcement of these Terms and Conditions shall be governed by the laws of the Republic of Singapore.

• Jurisdiction: The courts of the Republic of Singapore will have exclusive jurisdiction to settle any disputes arising from these Terms.

9. Contact Us If you have any questions about these Terms and Conditions, please contact us at: Email: admin@pilotmedicalgroup.com